Improving Wait Time

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Improving Waiting Time - 37-minute Webinar

Patients who arrive for an office visit can become frustrated when they wait (or feel they wait) a long time before seeing a provider, making the visit less effective for all. So how can a practice identify opportunities and work to reduce waiting time and perceptions in real-time in order to improve? View this recorded webinar to learn more on how to:

  • Identify key steps in their patient flow to develop a process map
  • Measure waiting in real time to learn where bottlenecks may occur
  • Use proven methods to identify factors contributing to waiting time

Presenter
Fran Griffin, RRT, MPA
Improvement Advisor

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